I purchased a board and paid for 2-day air that guaranteed delivery the day before we departed for a big trip. It required Boardco to send it out first thing g Monday morning. That day, the UPS shipping label was created but nothing showed up on the tracking. I called Boardco to confirm that they handed it to UPS and they assured me they did. The next morning (now Tuesday, the day before delivery was guaranteed), still no tracking data. I called UPS and they told me the package was handed to them Tuesday afternoon. They provided me with the scan time for when they got it from the merchant (truck scan) and when it hit their sorting facility, an hour and 47 minutes later. Called Boardco asking for an explanation and they basically said UPS was incorrect. Give me a break. I departed for my trip without the product after paying for 2-day air, though they reimbursed me for half of the shipping. Bottom line, do NOT trust their shipping times.
