Privacy Policy

What personally identifiable information is being collected?

We collect the domain name of e-mail address (where possible) of visitors to our Web site, the e-mail addresses of those who communicate with us via-email (to receive our e-mail specials), aggregate information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information, requests for information, and/or site registrations. Physical addresses, credit card numbers, and expiration dates are needed for orders placed on the site.

How is the information being used?

The information we collect is used to improve the content of our web site, used to notify consumers about updates to our web site or problems only at their request. We do not sell or distribute customer information to any outside organization.

What organization is collecting the information?

Personal information, excluding credit card numbers, that you offer to us using our On-line Store and e-mail specials requests, are collected and used for future customer updates that are specifically aimed at your preferences. Entering sweepstakes may require subscribing to our e-mail specials. Information from sweepstakes entries will be used to contact you if you win.

What are cookies and how do we use them?

Our first priority is our customers' security; therefore, we have implemented the use of cookies. A cookie is a block of text placed in a file on your computers' hard drive by a Website you've visited. Cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration forms.

What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?

If you do not want to receive e-mail from us in the future, please click "unsubscribe" on any emails sent to your address.

If you provide us with your postal address, you may receive periodic catalogs from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us. Please provide us with your exact name, e-mail address and postal address. We will be sure your name will be removed from the mailings of this information.

If you provide us with your telephone number, you may receive telephone contact from us with information regarding your orders or requests for information. Please provide us with your correct phone number so we can contact you when we have a problem with your order. Your telephone number will not be given to any other company or used for any other purpose.

If our privacy practices change in the future, we will post the information on our site.

Security

What kind of security procedures are in place to protect the loss, misuse, or alteration of information sent?

We value your business and are committed to doing everything possible to make our online ordering process is 100% secure. Our website is protected through McAfee SECURE, protecting your personal information and making your orders secure.

Secure Ordering Process

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). We use SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to decode.

Once you have completed your order online, our security procedures do not end. For example, the moment you press "submit" to send you order, the encrypted order is sent directly to our order processing system. Your order is automatically pushed through the system and never "sits" in an unsecured queue. As an added precaution, we do not keep your credit card information on our ordering system once your order has been processed. Although this may be an inconvenience to you (you must re-type your credit card information each time you place an order), we feel that this step is the safest way to conduct online business and ensure your security.

Ways to tell when you are in a secure section: In all browsers, look for the "http" in the URL to change to "https." The added "s" represents that you have entered a secure area. The entire ordering process on our online store, from when you decide to checkout until your order is confirmed, is conducted on a secure server. Further, many popular browsers have a symbol to indicate secure mode.